Pre-Order Information

How do Pre-Orders work?

Pre-Orders are advertised in advance of us ordering and/or receiving the stock. If you purchase a product through a Pre-Order offer, you will be required to pay upfront to secure the product.

Why do you offer Pre-Order?

Pre-Order is an opportunity to secure popular items that quickly sell out. 

When will my Pre-Order be delivered?

During the Pre-Order offer period, we endeavour to provide an estimated delivery time to the best of our ability. This is not guaranteed and subject to change due to factors out of our control such as manufacturing or shipping delays. Any updates to this time frame will be communicated promptly. Once the product arrives, all Pre-Orders are prioritised and shipped out as soon as possible.

Should you purchase a product via Pre-Order and a product in stock, both items will be delivered together at the same time once the Pre-Order has arrived. If you wish to receive an in stock item earlier, please place two seperate orders.

Pre-Order payment options

** Please note: Afterpay and Zippay are not available on Pre-Orders as stipulated by their individual policies which we are required to follow and must be paid in full using other payment options. **

All Pre-Order sales are final and non-refundable unless deemed faulty. Please see our refund policy.